Please be informed that all products are non-returnable.
Refunds can be initiated under the following circumstances:
1. Received a damaged product.
2. Received the wrong product.
3. Product is used or altered.
Refund requests will only be accepted if initiated within 5 days post order delivery.
Additionally, customers must share an unboxing video for cases of a damaged or wrong product to facilitate the refund process. This video should demonstrate the condition of the received item and will be necessary to validate the refund request.
Thank you for your understanding and cooperation.