Return/Exchange

Dear Customers,

Please be informed that all products are non-returnable.

Replacement can be initiated under the following circumstances:

1. Received a damaged product.
2. Received the wrong product.
3. Product is used or altered.

Replacement requests will only be accepted if initiated within 5 days post order delivery.

Additionally, customers must share an unboxing video for cases of a damaged or wrong product to facilitate the replacement process. This video should demonstrate the condition of the received item and will be necessary to validate the replacement request.

Thank you for your understanding and cooperation.