Online Skincare Consultation With Our Skincare Expert

What is an online dermatology consultation?

An online dermatology consultation is a virtual platform where you can discuss your skin concerns with a dermatologist through video calls, messages, or photos.

How can I book an online dermatology consultation?

1. Visit the Website: - Go to the online dermatology consultation website.
2. Fill Form: - Complete the form with personal and medical information.
3. Redirect to Product Page: - After submitting the form, you'll be directed to a page with the dermatologist's details and a free product.
4. Add to Cart: - Add the free product to your cart.
5. Place Order: - Proceed to checkout, enter shipping details, and place the order.
6. Confirmation: - Receive a confirmation message with consultation details and information about the free product's delivery.

How long does an online consultation take?

Typically, online dermatology consultations last between 15 to 30 minutes, depending on the complexity of the consultation.

Can I share photos or video of my skin during the online consultation?

Yes, you can share clear photos and video of your skin conditions to help the dermatologist make an accurate diagnosis and suggest a treatment plan.

Is the consultation confidential?

Yes, your privacy is our priority. All information shared on our platform is kept confidential.

What is the follow-up process for the treatment recommended by the dermatologist?

Dermatologists may suggest follow-up consultations based on your treatment plan. Regular updates on your progress will be required.

Can I discuss my existing skincare products during the consultation?

Yes, you can provide details about your current skincare routine so that the dermatologist can offer better guidance.

How do I receive the complimentary product?

After each virtual consultation, you will be offered a complimentary product, Dermatouch Multivitamin Sunscreen which you can use for skin protection.

Is the Multivitamin sunscreen automatically added when I book a consultation?

Yes, indeed! The Multivitamin sunscreen is pre-added to your consultation booking. Once confirmed, it will be dispatched to you via courier, and you will receive the doctor's prescription via email or WhatsApp and video call.

How long does it take to receive the sunscreen after booking the consultation?

The sunscreen will be dispatched promptly, and you can expect to receive it within the standard delivery time frame for your location.

Is the sunscreen suitable for all skin types?

Yes, the Multivitamin sunscreen is carefully formulated to suit various skin types and is generally well tolerated by a wide range of users.

How will I receive the doctor's prescription?

The doctor's prescription will be sent to you via either email or WhatsApp, based on your preference provided during the consultation booking.

Can I track the delivery of the sunscreen?

Yes, once dispatched, you will receive a tracking number to monitor the status of your sunscreen delivery.

What if I have additional questions or concerns after receiving the consultation and sunscreen?

Feel free to reach out to our customer support team. We are here to assist you with any queries or concerns you may have. Contact Us : consult@dermatouch.com